We try to process all orders placed on our website within 1 to 2 business days. All orders are shipped via ground shipping method and average delivery times are 3-4 business days for West Coast, 4-6 days for Midwest, and 6-8 days for East Coast. All US orders ship free (excluding Hawaii and Alaska).
Holiday Shipping: Due to the high volume of orders during November and December please allow up to 2 extra business days for order processing and up to 2-3 extra business days for delivery. While our team is always working to get your orders to you as quickly as we can, the shipping carriers are working at full capacity this year and are taking longer than usual to process and deliver the packages.
Guaranteed Christmas Delivery: You must place your order by 10AM EST on December 14th to guarantee Christmas delivery. We cannot guarantee delivery before Christmas for any orders placed after 10AM EST on December 14th.
Items Damaged During Transit: While we take every reasonable precaution to ensure that products are well-packed, damage can occur during shipment from our warehouse to your destination. If your products are damaged during transit, please refuse delivery and have the driver note refusal reason as "damaged". If you are unable to refuse the damaged shipment or if freight damage is concealed, notify us immediately. Shipping related damages must be reported to us within 7 days of receipt of shipment. Take pictures of the damage and send it to us. Do not throw away the original packaging.
We do not currently ship outside of the United States.